Feature Concept
Whatsapp New Feature — “Goodbye Message”
Overview
I have been using WhatsApp for quite a while now, and recently, I left my office WhatsApp group as I was leaving the company. When I sent my “Goodbye message” and exited the group, I could not receive the well-wishes that others sent. This got me thinking: why isn’t there a feature for this? Introducing such a feature would enable people to interact in a more meaningful way. So, here is my analysis of this “Goodbye Message” feature.
Process
User Research
- The first step in this process was to conduct user research. I reached out to my friends and colleagues to understand their experience with WhatsApp groups and their feelings about leaving a group. I also asked them to share their thoughts on the “Goodbye Message” feature.
- Then I created user personas to represent the different types of users who might benefit from this feature. After that I create user stories to understand the user's journey and pain points.
- After that I created a user flow or a user journey map to understand the possible scenarios and the user's actions.
Wireframing
- From the information gathered from the user research, I created wireframes to visualize the user journey and identify areas for improvement. For this I used Excalidraw because it is a free tool that allows me to quickly and easily create wireframes
Prototyping
- I used Figma to create a high-fidelity prototype of the solution.
For More Information
I have written a detailed blog post about this new feature idea, which you can read from the link below.